Refund & Returns Policy

14-Day Return Policy

Does a size not fit? Or does a product not fit your expectation? No stress!

Pack the item with ALL product packaging with the brand tag undetached & intact.

All items returned will be checked by us. Purchased products must not show any traces of use. A return will be rejected if:

  • Traces of use are visible.
  • The product is damaged during return transport.
  • Exceeds 14-day return deadline.

Should the product be lost during the return transport, no refund will be provided.
We recommend sending back the product with a delivery tracing information.

The costs of the return shipment shall be borne by the buyer. Products can be returned to the following address:

House of Hoong
Wiesenstrasse 3d
8952 Schlieren

The accepted returned item(s) will be refunded automatically to your credit card used for payment. Shipping costs are non-refundable.

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