Refund & Returns Policy
14-Day Return Policy
Does a size not fit? Or does a product not fit your expectation? No stress!
Pack the item with ALL product packaging with the brand tag undetached & intact.
All items returned will be checked by us. Purchased products must not show any traces of use. A return will be rejected if:
- Traces of use are visible.
- The product is damaged during return transport.
- Exceeds 14-day return deadline.
Should the product be lost during the return transport, no refund will be provided.
We recommend sending back the product with a delivery tracing information.
The costs of the return shipment shall be borne by the buyer. Products can be returned to the following address:
House of Hoong
Wiesenstrasse 3d
8952 Schlieren
The accepted returned item(s) will be refunded automatically to your credit card used for payment. Shipping costs are non-refundable.